Yahoo Fail
Today seems to be one of those days where everything around me is broken. Let me explain..
I need to do some testing on an iPhone with Yahoo mail, so I tried to create an account. Account name already in use Yahoo tells me, so I know no one else is stupid enough to use my name, it must be me from a very very long time ago.
I go through the password recovery system and entered what i guessed would the the secondary e-mail address I used, which was correct and Yahoo goes and sends a mail to eckrall@totalise.co.uk, an old ISP I used many years ago.
I head off to totalise.co.uk and find out they have been taken over by madasafish, so I go though the password recovery system there and hit the first hurdle, madasafish’s password recovery system is broken with the following error…
‘The requested URL /forgot-password/verify_details.asp was not found on this server.’
So I head back to Yahoo and start again, this time I end up on the support page…
http://help.yahoo.com/l/uk/yahoo/my/my/registration/registration-01.html.
This time I try option 2…
- Get new password in an email: Choose this option to send your new password to the alternate email address you gave when you registered. If you lost access to your alternate email address and are having trouble with the first method, please submit a request to update your email address
I click the link to update with a current e-mail addres, this link goes to..
http://help.yahoo.com/fast/help/us/edit/cgi_feedback
This page doesnt seem to exist any more and just loops back to the main Yahoo support portal on..
http://help.yahoo.com/l/us/yahoo/helpcentral/
OK, Last chance, I go back to the password reset page and click the link for ‘Contact Customer Care’, which takes me to…
http://help.yahoo.com/l/uk/yahoo/my/forms_index.html
Where I choose the ‘Basic web form’, which is supposed to assist with account issues and suchlike. The iceing on the cake is that to use this web form YOU MUST BE SIGNED INTO YAHOO!.
Now I have come across some real fucking dumb systems in my time, but to have the accout assistance page require you to log in to by far the dumbest yet.
I hated Yahoo before I started all this, now I just hope the whole company just drops off the net and never returns.
Rant over, thanks for listening
K